COVID-19 and My Membership

Community

We are living through unprecedented times, and we understand that you are uncertain about how to handle your YMCA of Austin membership.

Individuals and families have a responsibility to do what is best for them and their people. We have heard you, and we understand you. In the coming weeks, the need for services for our most vulnerable populations, such as children and seniors, will increase exponentially. We ask that you consider continuing your Y membership so we can ensure that we will remain here to serve those who need us most.

Naturally, we will cancel your membership if you wish, but if you want to join us in service to others, please keep your membership active. If you do choose to cancel, we know that there will come a day when we will be able to welcome you back into one of our facilities. We are hopeful that this will be soon. Please indicate your preference in the member cancellation form. 

  • Go to www.austinymca.org/member-cancellation-form.
  • Scroll down to the form.
  • Fill out your information and select your home facility.
  • Click the drop-down menu titled “Length of Hold Request.”
  • Select the length of time for which you would like to place your membership on hold.
  • Submit.

We require a 10-day notice prior to the draft date.

Once you submit your cancellation, a representative at your location will receive your request. You will receive a cancellation confirmation email when your home branch has set your account to terminate.

You are responsible to ensure the cancellation has occurred.

Length of Hold Requested
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Thank you for being a valued member of our YMCA and empowering us to strengthen communities. 

For the latest updates please visit our blog.

All opinions expressed here are those of their authors and/or contributors and not of their employer. Any questions or concerns regarding the content found here may be sent to info@austinymca.org

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