Terms and Conditions

Greater Austin YMCA Membership: Terms and Conditions 

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Greater Austin YMCA Membership Agreement

The individual named below, on behalf of themselves and any other family members, including minor children, (referred to as I, or me) desires to obtain membership at Greater Austin YMCA, a Texas nonprofit organization (the YMCA). In consideration of being admitted as a member of the YMCA and in recognition of the YMCA’s reliance hereon, I agree to the following terms and conditions set forth in this Greater Austin YMCA Membership Agreement (this “Agreement”).

Payment Terms

Authorization: I authorize Greater Austin YMCA (“YMCA”) to draft my billing method (credit card, debit card, or checking account) monthly that I have provided on this date.

Billing Updates
: Should a change of billing information be necessary, I accept responsibility to update information at least five (5) business days before my next draft date.

Payment Declines
: If payment fails, I remain responsible for the amount plus a service fee:

  • Charges of $1-$40  will be charged up to $15 service fee
    Charges of $41+  will be charged a up to $30 service fee
  • All other declines (e.g., invalid card, expired card), will be charged a $10 service fee
  • Membership may be terminated if debts remain unpaid after 10 days.


Join Fee:
 The YMCA may charge a one-time $49 join fee at the time of account activation.

Membership Rates: The YMCA publishes a list of the membership types offered and the monthly rate online at www.austinymca.org/join.

Additional Fees
: The YMCA offers programs and services (such as guest passes, programs, merchandise, etc.) for a one-time fee. Services and fees are disclosed in the Member Handbook.

Rate Adjustments
: The YMCA may, at our discretion, adjust the monthly rate applicable to the member’s membership category. The member will receive a 30-day notice prior to any such change.         

Credits & Refunds


Membership Refunds:
 If I cancel within 30 days of joining, I can request a refund of my initial payment minus a $25 administrative fee. After the 30-day initial period, I understand the YMCA does not refund membership dues if I fail to follow the cancellation process and receive a charge.

Credits
 (e.g., for overpayment or program cancellation) may be issued as YMCA account credit, valid for 12 months, and non-transferable.

Automatic Renewal, Cancellation, Account Holds, & Changing Membership Type

I understand that my Greater Austin YMCA membership is a month-to-month agreement, which automatically renews unless it is cancelled. Per my authorization, I will pay my monthly fee each month by a charge on my method of payment provided. To cancel, place my membership on hold, or change my membership type, I must submit a request online via my online membership portal or at a Center; phone requests are not accepted.

  • Cancellation requests will be processed immediately upon receipt.
  • I will retain access to my membership through the end of the period already paid, with no refunds issued for partial months.
  • If my account has an outstanding balance at the time of cancellation, cancellation cannot be completed until the balance is paid; however, I may place my membership on hold until the balance is settled.
  • If I am enrolled in future programs with a YMCA membership discount at the time of cancellation, I will have two options: 1) remain in the program(s) and pay the non-member rate, or 2) cancel my program registration(s), incurring a $25 administrative fee per cancellation. 10 days prior to termination of membership, if I have not asked to cancel programs or recurring donations, I will continue to pay them until I take action to change those arrangements.

Membership Holds: As a courtesy, the YMCA allows members to place their account on hold up to 3 months a calendar year. Hold requests must be submitted via the online membership portal 10 days prior to draft date to avoid the next month charge. Holds must be in monthly increments and can be released at any time by visiting a Center to reactivate your membership.

Changing Membership Types: Members who wish to change their membership type can request a change via the online form. Requests made within the 10-day notice period will be reflected on the next billing cycle. Rejoining: A joining fee applies after 45 days of inactivity.   

Facility Access and Use

  • Entry: I must scan a key fob or barcode at the front desk each visit.
    Equipment: Cardio equipment and free weights are restricted to individuals aged 16 and older. Youth aged 12-15 may use this equipment only if a guardian signs a waiver and the youth completes a fitness orientation.
  • Parents are responsible for the safety and supervision of their children at all times. Children under the age of 12 years may not be left unattended in the facility. Children 12 and up entering the facility must have a picture saved in their records.
  • Guests: One guest per member is allowed once per year free; additional visits incur a day-use fee. Guests must present a picture ID be accompanied by a member 18 years or older.
  • Personal Care Attendants (PCAs): Members requiring a PCA, as a reasonable accommodation under the Americans with Disabilities Act (ADA), must request approval at the front desk. PCAs are not permitted to provide services to others in the facility.
  • Member-Provided Services: Members are not allowed to provide services (e.g., training, therapy) to others in the facility.
  • Facility Rental: The YMCA may rent space, as available. If you wish to rent space from our facility, please contact us at the front desk.

Conduct and Safety

The Greater Austin YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, all individuals are asked always to act appropriately when in our facility or participating in our programs. We expect persons using the Greater Austin YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member’s Code of Conduct outlines prohibited behavior. The actions listed below (while not an all-inclusive list) are behaviors considered inappropriate in our facilities or programs:

  • All YMCA campuses are tobacco, drug and alcohol free. This also includes paraphernalia like e-cigarettes.
  • Smoking or vaping is not allowed inside the facility or on the Greater Austin YMCA property
  • Carrying or concealing a weapon or any device or object that may be used as a weapon (per Texas Penal Code 30.06 & 30.07)
  • Harassment or intimidation by words, gestures, body language, or any type of menacing behavior.
  • Physical contact with another person in an angry, aggressive, or threatening way
  • Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
  • Sexually explicit conversation or behavior: any sexual contact with another person
  • Inappropriate, immodest, or sexually revealing attire
  • Theft or behavior that results in the destruction or loss of property
  • Loitering within or on the grounds of the Greater Austin YMCA

In addition, the YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender.

Due to advances in video equipment and telephone technology, and to ensure the safety, security, and privacy of all members and guests, I acknowledge and agree that the use of any video/picture-taking equipment, including camera phones, is strictly prohibited in the Greater Austin YMCA’s shower rooms, bathrooms, changing rooms, locker rooms, dressing areas, restrooms, and other areas generally deemed private within YMCA facilities. I will refrain from capturing videos or photos that include other members in the background, including for personal social media use, and understand that cell phone usage is permitted only in the lobby or designated cell phone areas.

If a member or guest feels uncomfortable, they should report the behavior to staff immediately. To carry out these policies, we ask that members and guests identify themselves when asked. The Executive Director will investigate all reported incidents. If, in his or her discretion, a violation of the Code of Conduct has occurred, suspension or termination of Greater Austin YMCA membership privileges may result.

I further understand that Greater Austin YMCA management has the authority to amend policies and procedures at any time to ensure the delivery of the highest possible services to the general membership. At the discretion of management, the Greater Austin YMCA may terminate my membership for violating safety rules, behaving in a threatening manner, or failing to follow staff directives.  

Liability and Waiver

I confirm that I am physically capable of participating in YMCA activities. The YMCA is not a medical provider and does not evaluate my health. I am responsible for consulting a physician before starting any exercise program. I agree to use equipment and facilities as intended, following posted rules and staff instructions. In an emergency, I authorize the YMCA to secure medical treatment on my behalf. The YMCA is not liable for interruptions in service due to acts of God, government orders, or other events beyond its control. The YMCA may close facilities due to severe weather or emergencies without liability for refunds; credits may be offered at our discretion.  I understand the YMCA is not responsible for personal or vehicular property loss, damaged, or stolen while members and/or program participants are using YMCA facilities, on YMCA premises, or involved in YMCA programs.  I, ON BEHALF OF MYSELF AND ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, ACKNOWLEDGE THAT I AM AND THEY ARE AWARE AND UNDERSTAND THAT YMCA ACTIVITIES AND PROGRAMS AND MY USE OR ACCESS OF YMCA FACILITIES IN MY PARTICIPATION OF SUCH ACTIVITIES AND PROGRAMS AS A MEMBER OF THE YMCA ARE POTENTIALLY DANGEROUS ACTIVITIES AND INVOLVE  THE RISK OF PERSONAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, TEMPORARY OR PERMANENT DISABILITY, DEATH, PROPERTY DAMAGE, AND/OR FINANCIAL LOSS. NOTWITHSTANDING THE RISK, I, ON BEHALF OF MYSELF AND ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, ACKNOWLEDGE THAT I AM AND THEY ARE KNOWINGLY AND VOLUNTARILY REQUESTING  MEMBERSHIP AT THE YMCA AND PARTICIPATING IN YMCA ACTIVITIES AND PROGRAMS AND USING YMCA FACILITIES WITH AN EXPRESS UNDERSTANDING OF THE DANGER INVOLVED AND I AND THEY HEREBY AGREE TO ACCEPT AND ASSUME ANY AND ALL RISKS OF INJURY, DISABILITY, DEATH, AND/OR PROPERTY DAMAGE ARISING OUT OF OR ATTRIBUTABLE TO MY AND THEIR PARTICIPATION IN ANY YMCA ACTIVITIES OR PROGRAMS AND MY AND THEIR USE OF THE YMCA FACILITIES, INCLUDING ALL INCIDENTS RELATING THERETO, WHETHER CAUSED BY THE NEGLIGENCE OF THE YMCA OR OTHERWISE, WHILE IN, ABOUT, OR UPON THE PREMISES OF THE YMCA AND/OR WHILE USING THE PREMISES OR ANY FACILITIES OR EQUIPMENT THEREON OR PARTICIPATING IN ANY PROGRAM AFFILIATED WITH THE YMCA, INCLUDING VOLUNTEER SERVICE.  I, ON BEHALF OF MYSELF AND ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, HEREBY EXPRESSLY WAIVE AND RELEASE THE YMCA, ITS OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, AND ASSIGNS, THE ORGANIZERS, VOLUNTEERS, SUPERVISORS, PARTICIPANTS, COACHES, REFEREES (COLLECTIVELY, “RELEASEES”) FROM ANY AND ALL CLAIMS, NOW KNOWN OR HEREAFTER KNOWN, ON ACCOUNT OF INJURY, DISABILITY, DEATH, OR PROPERTY DAMAGE ARISING OUT OF OR ATTRIBUTABLE TO MY MEMBERSHIP WITH THE YMCA, INCLUDING ALL ACTIVITIES AND PROGRAMS IN WHICH I OR THEY MAY PARTICIPATE OR ENGAGE AND MY OR THEIR USE OR ACCESS AT YMCA FACILITIES THROUGH MY MEMBERSHIP WITH THE YMCA, WHETHER ARISING OUT OF THE ORDINARY NEGLIGENCE OF THE YMCA OR ANY RELEASEES OR OTHERWISE. I, ON BEHALF OF MYSELF AND ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, COVENANT NOT TO MAKE OR BRING ANY SUCH CLAIM AGAINST THE YMCA OR ANY OTHER RELEASEE, AND FOREVER RELEASE AND DISCHARGE THE YMCA AND ALL OTHER RELEASEES FROM LIABILITY UNDER SUCH CLAIMS.     I SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS THE YMCA AND ALL OTHER RELEASEES AGAINST ANY AND ALL LOSSES, DAMAGES, LIABILITIES, DEFICIENCIES, CLAIMS, ACTIONS, JUDGMENTS, SETTLEMENTS, INTEREST, AWARDS, PENALTIES, FINES, COSTS, OR EXPENSES OF WHATEVER KIND, INCLUDING REASONABLE ATTORNEY FEES, FEES, THE COSTS OF ENFORCING ANY RIGHT TO INDEMNIFICATION UNDER THIS AGREEMENT, AND THE COST OF PURSUING ANY INSURANCE PROVIDERS, INCURRED BY THE YMCA OR ANY OTHER RELEASEES, ARISING OUT OR RESULTING FROM ANY CLAIM OF A THIRD PARTY RELATED TO MY MEMBERSHIP WITH THE YMCA, INCLUDING ALL ACTIVITIES AND PROGRAMS IN WHICH I MAY PARTICIPATE OR ENGAGE AND MY USE OR ACCESS AT YMCA FACILITIES THROUGH MY MEMBERSHIP WITH THE YMCA, INCLUDING ANY CLAIM RELATED TO MY OWN NEGLIGENCE OR THE ORDINARY NEGLIGENCE OF THE YMCA.

Communicable disease including COVID-19 is an extremely contagious virus that spreads easily through person-to- person contact. Federal and state authorities recommend social distancing as a means to prevent the spread of Communicable disease including COVID-19. Communicable disease including COVID-19 can lead to severe illness, personal injury, permanent disability, and death. Participating in programs and activities or accessing facilities at the YMCA could increase the risk of contracting communicable disease including COVID-19. YMCA in no way warrants that COVID-19 or other communicable disease infections will not occur through participation in programs or use of YMCA facilities.   I ON BEHALF OF MYSELF AND ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, ASSUME FULL RESPONSIBILITY FOR THE RISK OF BODILY INJURY, DEATH OR PROPERTY DAMAGE FOR COMMUNICABLE DISEASE INCLUDING COVID-19 RELATED TO MY MEMBERSHIP WITH THE YMCA, INCLUDING IN MY OR THEIR PARTICIPATION OR ENGAGEMENT WITH YMCA ACTIVITIES OR PROGRAMS AND MY OR THEIR USE OR ACCESS OF THE YMCA FACILITIES IN MY OR THEIR PARTICIPATION IN OR ENGAGEMENT WITH SUCH ACTIVITIES, WHILE IN, ABOUT, OR UPON THE PREMISES OF THE YMCA AND/OR WHILE USING THE PREMISES OR ANY FACILITIES OR EQUIPMENT THEREON.

I have not relied on any statement, representation, warranty, or agreement of the YMCA or of any other person on the YMCA’s behalf, including any representations, warranties, or agreements arising from statute or otherwise in law, except for the representations, warranties, or agreements expressly contained in this Agreement. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. This Agreement is binding on and inures to my benefit and the benefit of the YMCA and our respective heirs, executors, administrators, legal representatives, successors, and permitted assigns. All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule. Any claim or cause of action arising under this Agreement may be brought only in the federal and state courts located in Austin, Texas, and I hereby irrevocably consent to the exclusive jurisdiction of such courts.   BY SIGNING BELOW, I ACKNOWLEDGE, ON BEHALF OF MYSELF AND ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, THAT I HAVE READ AND FULLY UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT AND I AM VOLUNTARILY GIVING UP SUBSTANITAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE THE YMCA, WITHOUT ANY INDUCEMENT, ASSURANCE, OR GUARANTEE BEING MADE TO ME. I INTEND MY SIGNATURE TO BE THE REQUIRED EVIDENCE OF MY ASSENT AND THE ASSENT OF ALL OTHER FAMILY MEMBERS, INCLUDING MINOR CHILDREN, INCLUDED IN OUR MEMBERSHIP WITH THE YMCA, TO COMPLETELY AND UNCONDITIONALLY RELEASE ALL LIABILITY TO THE GREATEST EXTENT ALLOWED BY LAW.  

I authorize my bank or credit card institution to honor preauthorized Electronic Funds Transfer drawn by the YMCA of Austin on my account for (membership/program/contribution) payments as indicated. When the bank honors the EFT (or credit card) by charging my account, such transfer shall constitute notice of payment due and my receipt for the payment. Should any preauthorized EFT not be honored by said bank when received by them, then it is understood that the payment is to be made by me in the amount of said payment plus service charge. It is further understood that if such payment is not honored by the bank or credit card institution, then the YMCA, at its discretion, may resubmit the amount due for payment on a future date.
YMCA of Austin reserves the right to deny membership to any individual convicted of a crime for which registration as a sex offender is required, and that the YMCA of Austin will regularly check its membership records for criminal history.

Greater Austin YMCA Website: Terms and Conditions of Use

Please read the following terms and conditions relating to your use of this website carefully.

By using this website, you are deemed to have agreed to these terms and conditions of use. We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this website after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this website.

These terms and conditions apply to your use of this website. These terms and conditions do not apply to your use of unaffiliated websites to which the YMCA of Austin website only links.
The contents of the YMCA of Austin’s website (the website) are protected by copyright and trademark laws, and are the property of the YMCA of Austin. Unless we say otherwise, you may access the materials located within the website only for your personal use. This means you may download copies of posted materials for personal, noncommercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights to that material.

You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the website. Only if you obtain prior written consent from us — and from all other entities with an interest in the relevant intellectual property — may you publish, display or commercially exploit any material from the website.

For the convenience of our vendors, we may display catalogs of stock images, descriptions and product specifications. While we try to offer reliable data, we cannot promise that the catalogs will always be accurate and up-to-date. You agree that you will not hold our vendors responsible for inaccuracies in their catalogs. The catalogs may include copyrighted, trademarked or other proprietary materials. You may use the catalogs only for informational purposes. You may not use catalog content in a way that infringes or violates the proprietary rights of another.
These terms and conditions apply only to the website, and not to the websites of any other companies or organizations, including those to which the website may link. We are not responsible for the availability of any other website to which the website links. We do not endorse or take responsibility for the contents, advertising, products or other materials made available through any other website. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods or services available on any other website. You should direct any concerns to that website’s administrator or Webmaster. We reserve the right, however, to rescind any permission granted by us, and to require termination of linking to the website, at our discretion at any time.
The services materials on the website are provided “as is” and without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that any functions contained in the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes them available are free of viruses or other harmful components.

We do not make any representations regarding the use or the results of the use of the services or materials in this website in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair or correction to your system.

Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

We do not endorse, warrant or guarantee any products or services offered on the website. We are not a party to, and do not monitor, any transaction between users and third-party providers of products or services.

Under no circumstances, including but not limited to negligence, will we be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the website, or any products of services provided pursuant to the website, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the website.
The information contained in or made available through the website cannot replace or substitute for the services of trained professionals in any field, including, but not limited to medical or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the website. We will not be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.
We are committed to protecting your privacy and security and have explained in detail the steps we take to do so. We urge you to read our Privacy Policy below.
You agree to defend, indemnify and hold us harmless, and our officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) any breach by you of any of these terms and conditions, (ii) your content and materials, (iii) your use of materials or features available on the website (except to the extent a claim is based upon infringement of a third party right by materials created by us) or (iv) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.
We control and operate this website from our offices in the United States of America. We do not represent that materials on the website are appropriate or available for use in other locations. Persons who choose to access this website from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
These terms will be governed by and construed in accordance with the laws of the State of Illinois, without regard to any principles of conflicts of law. You agree that any action of law or inequity that arises out of or relates to these terms will be subject to binding arbitration in accordance with the Illinois Arbitration Association and will be arbitrated in Chicago, Ill. If any of these terms and conditions is found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms and conditions, and will not affect the validity and enforceability of the remaining provisions. This is the entire agreement between you and us relating to the subject matter it contains. This agreement may be modified only by our posting of changes to these terms and conditions, or by a writing signed by both parties.
Materials may be made available via the website by third parties not within our control. We are under no obligation to, and do not, scan content used in connection with the website for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe upon another party’s copyright to remain on the website.

If you believe any materials on the website infringe upon a copyright, you should provide us with written notice that at a minimum contains:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

All DMCA notices should be sent to our designated agent as follows:

YMCA of Austin 55 North IH 35 Austin, TX 78702

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.