Sign In If you have questions about your membership related to COVID-19, learn more here. If you do not currently have an online account with us, you can register your account by clicking “Sign Up” below. If you have problems accessing your account or creating a new account, please call your branch. You can find your branch’s phone number by visiting our locations page, and finding the branch nearest you. Find more information about setting up an account, registering for programs, setting up payments and more on our Frequently Asked Questions page.